I checked the name HL- DT- ST RW/ DVD GCC 4243N driver was installed. Is HL- DT- RW/ DVD GCC 4243N a dual layer read and write DVD machine? Hl dt st rw dvd gcc 4243n firmware update. Your CD DVD drive cannot read write media - A Mr Fixit.
Update Drivers ( this will likely do nothing) - then RIGHT CLICK the drive - UNINSTALL - REBOOT.
All drivers available for download have been scanned by antivirus w I can see my hl- dt- St with the red cross sign on it in device manager - my computer doesn' t see it and obviously it won' t read any CD' s or DVD' s. Later, I have researched forums and found out that I had to use the firmware especially for my gcc- 4243n. The Driver Update Tool – is a utility that contains more than 27 million official drivers for all hardware, including hl- dt- st rw/ dvd gcc- 4240n driver.